At Lucid Training, we respect your privacy and are committed to protecting the personal information you share with us.
Information We Collect
We may collect the following information when you contact us, fill out a form, register for a program, or make a payment:
- First and last name
- Email address
- Phone number
- Information related to the selected program
- Messages or requests sent through the website
- Information required to process registration or payment
How We Use Your Information
We use your information to:
- Respond to your requests
- Manage program registrations
- Communicate training or event details
- Provide customer support
- Handle refund or modification requests
- Improve our services and communication
Payments
Online payments may be processed by a secure payment provider. Lucid Training does not store full bank card information on its website.
Payment information is processed according to the rules and policies of the payment provider used.
Sharing Information
We do not sell your personal information.
We may share limited information only when necessary to process a registration or payment, provide the requested service, comply with legal or regulatory obligations, or work with technical providers required for the website to function.
Data Retention
We keep your information only for as long as necessary to manage our services, registrations, administrative obligations, and applicable legal requirements.
Security
We take reasonable measures to protect your information against unauthorized access, loss, misuse, or modification.
Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal or administrative obligations.
Contact
For any questions about this Privacy Policy, contact us at [email protected] or +20 111 466 6950.